Hi QloApps Team,
Thank you for reaching out and for sharing details about your platform and use case.
Based on your description, it appears that you are acting as a payment facilitator/integration partner for Philippine merchants. To add with the AI response and to align expectations, here are the key points specific to integrating Maya Checkout under this setup:
Maya Checkout (Payment Facilitator / Integrator Setup)
- Refund and void capabilities require explicit enablement
- Access to the refund and void APIs is gated and becomes available only after approval, which typically includes internal reviews and the execution of required NDAs.
- As an acting integration partner:
- Coordinate with your assigned Maya Relationship Manager, or
- Reach out to business.signup@maya.ph
For reference:
- Accept Payments as a Payment Facilitator in Maya Checkout
- Managing Voids and Refunds in Maya Checkout
Thanks!