Is there any timeout duration for API polling if webhook is not used?
It is not recommended to use API polling if webhooks are not used. Instead, your system should listen for server-to-server webhook events to ensure you always receive the final payment status.
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Hi @keithlyn.gutierrez , Fully agree with the AI’s response. The best practice is the usage of the Maya Webhooks, so your platform can get real-time payment events.
You can use these API’s as a fallback, ONLY if the webhooks fails (e.g. network issues,etc.):
-
GET /payments/v1/payments/{paymentId}→ Retrieve by payment ID -
GET /payments/v1/payment-rrns/{rrn}→ Retrieve by request reference number -
GET /payments/v1/payments/{paymentId}/status→ Retrieve payment status
Sharing here the guide on the implementation: Configuring Your Webhook for Maya Checkout