I am writing to request a review of my Maya Advance reloan eligibility

General
1

Good day Maya Business Team,

I am writing to request a review of my Maya Advance reloan eligibility.

My Maya Advance loan has already been fully paid, and my account shows a ₱0.00 balance. I have always been a good payer, and my Maya Business account is very active with many transactions.

However, my account still shows that I am not pre-qualified to apply again. I would like to respectfully ask for your assistance in checking and reviewing my account eligibility.

I truly need the funds to support my business operations and daily expenses. I assure you that I will continue to use the service responsibly and maintain a good payment record.

2

Hi Marapanget, this is a developer discussion site for development integrations with Maya.
Our customer support might help you better. Check it here:
Contact Us | Maya

We value your input and would love to hear your insights. Please submit you feedback here.

3

Hi everyone,

We’re closing this thread as the topic raised is not related to developer integrations or technical discussions, which is the primary focus of the Maya Developer Forum.

For reference, this forum is intended for:

  • Developer and merchant integration questions
  • API usage, SDKs, webhooks, and sandbox or production setup
  • Technical implementation and troubleshooting related to Maya solutions

Topics such as consumer account concerns, customer support follow-ups, promotions, or non-technical inquiries are outside the scope of this forum and may not receive appropriate assistance here.

We encourage all members to review our Community Guidelines and FAQs to better understand what topics are suitable for posting.

If you need help with non-developer concerns, please reach out through the appropriate Maya support channels.

Thank you for helping keep the forum focused and useful for the developer community.