Identifier to match the Checkout request, response, and webhook

For the Maya Checkout, what identifier/s can be used to match the transaction request, response, and the webhooks; anything that can be tied to a single transaction?

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The ‘requestReferenceNumber’ is the identifier that can be used to match the Checkout request, response, and webhooks for Maya Checkout. This unique identifier is provided by the merchant during the Create Checkout request and is included in both the response and the webhook payload, enabling correlation across the transaction lifecycle.

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Hi @Cerie, Just to add to the Ai’s response, also ensure to align the environments you are using, check both transaction and webhook endpoints. If you are performing transactions in Sandbox, check the Webhook IP address for Sandbox, Configuring Your Webhook for Maya Checkout.

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