Maya API Sandbox Wallet Checkout returns "Invalid Request" upon confirmation (Cross-domain redirect issue)

[pax]

I am currently integrating the Maya Checkout API (/checkout/v1/checkouts) into my application. Everything works perfectly in the Sandbox environment when using a Card payment, but I am consistently hitting an error when testing the Maya Wallet payment flow.

The Issue:

1. I generate the checkout session successfully and receive the checkoutId and redirect URL.

2. I open the checkout link, select “Maya Wallet”, and log in using the official sandbox test credentials( 09900100900 ).

3. The checkout screen successfully loads the transaction details.

4. The moment I click “Confirm to Pay”, the page shows “Invalid Request” screen (The link you’re trying to access is invalid or has already expired)

   

[system]

It seems you may be referring to the sandbox Maya Wallet username as ‘09900100900’, but the correct format is ‘+639900100900’. The country code ‘+63’ is required and must be included exactly as specified in the documentation. When testing Maya Wallet payments in Sandbox, use the following credentials:

• Username: +639900100900
• Password: Password@1
• OTP: 123456

Using an incorrectly formatted username (e.g., missing ‘+63’) will cause the authentication session to be invalidated, resulting in the ‘Invalid Request’ error upon confirmation. Ensure you are using the full, correctly formatted phone number including ‘+63’ when logging in. This is the most likely cause of your issue.

For Sandbox concerns and other technical implementation inquiries, please get in touch with us via:

• Sandbox Health Page: Check real-time service status updates.
• Maya Developer Hub Service Desk: File
  a ticket in Sandbox.

To Know More:

One-time Payment using Maya Wallet

Testing and Validating Your Maya Checkout Integration

Sandbox Credentials and Cards

We value your input and would love to hear your insights. Please submit you feedback here.

[pax]

I have already tested using the exact +639900100900 format (along with the correct OTP/PIN from the docs) and the exact same error occurs.

To clarify, authentication is not the issue. 1. The login is successful. 2. The OTP verification is successful. 3. The checkout screen successfully loads the transaction details.

The “Invalid Request” only happens at the very end after tapping the final “Confirm to Pay” button.

[arandelle]

I have same problem, format and items details is correct, even the redirectUrl is from postman, and it don’t have a reason to be expired or invalid.

[arandelle]

Please reply, if you fix it, thank you

[pax]

Please update me too if you happen to figure it out first. Thanks!

[Cerie]

Ohh yes! I also encountered it!

[frances.kagahastian]

Thanks, everyone, for sharing this concern. I’ll also coordinate this with Maya’s engineers to check.

[pax]

Hi @frances.kagahastian, just checking in on this! Are there any updates from the engineering team? The sandbox wallet is still dropping the session with the ‘Invalid Request’ error as of today. Really appreciate your help with this!

[frances.kagahastian]

Hi @pax @Cerie @arandelle, it seems the Pay with Maya is now working as expected. You may now retry your transactions. Thank you

[Cerie]

Thanks, I was able to perform a successful transaction.