How many webhook attempts will maya send to our endpoint?
Maya will attempt to send webhooks up to four times if the endpoint does not return a 2xx response. The attempts will be made immediately after the event is triggered, 5 minutes after the first failure, 15 minutes after the second failure, and 45 minutes after the third failure.
For Sandbox concerns and other technical implementation inquiries, please get in touch with us via:
- Sandbox Health Page: Check real-time service status updates.
- Maya Developer Hub Service Desk: File
a ticket in Sandbox.
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Hi @kent,
To add with the AI’s response, you may also refer to this documentation on how to configure and manage webhooks: Managing Webhooks .
Let us know if this helps. Thanks!