the official sandbox test account +639900100900 appears to be locked. When attempting to log in, it shows “Your account has been locked because of too many invalid log in attempts. Re-set your password to continue using your account.”
The sandbox test account +639900100900 is intentionally locked after multiple failed login attempts to simulate real-world authentication failures. To regain access, reset the password to the documented sandbox credential: Password@1. This account is designed for testing both successful and failed login scenarios, and resetting the password will restore access for further testing.
For Sandbox concerns and other technical implementation inquiries, please get in touch with us via:
- Sandbox Health Page: Check real-time service status updates.
- Maya Developer Hub Service Desk: File
a ticket in Sandbox.
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Hi @pax, Ive asked our engineers to reset the password for this account. You may retry your transactions in Sandbox.
Also as a reminder, ensure that you are using Sandbox endpoints and Maya apps.