Server errors or timeouts for Cash-in to Maya Wallet
If you’re experiencing server errors or timeouts for Cash-in to Maya Wallet, first check the Sandbox Health Page for real-time updates on service status. If an outage is indicated, our team is already working to restore services.
When you’ve obtained a transferId, verify the transfer’s status using the Retrieve a Transfer endpoint before retrying. If you haven’t obtained the transferId, you can retry the request. If issues persist, raise the concern to partner.support@maya.ph.
For Sandbox concerns and other technical implementation inquiries, please get in touch with us via:
- Sandbox Health Page: Check real-time service status updates.
- Maya Developer Hub Service Desk: File
a ticket in Sandbox.
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