Is it crystal‑clear examples? Step‑by‑step guides that actually get you to “working”? Error messages that help instead of confuse? 
When you’re using API docs, what do you value most—and what consistently frustrates you?
Share your thoughts below 
Let’s learn from each other.
For me, good technical documentation doesn’t feel like marketing. It doesn’t try to convince you to use a product, it helps you understand it.
It goes beyond just describing what a solution is. It gives you enough context to understand why it exists, when you should use it, and most importantly, how to actually implement it without getting lost along the way.
Good documentation feels like someone sitting beside you while you build, not throwing information at you, but guiding you step by step when you need it, and getting out of the way when you don’t.
And ideally, it also anticipates the questions you’re about to ask next.
hmm. This is a good question! I’ve seen and integrated with multiple gateways. I appreciate the documentation if there’s a balance between technical and business. As a quality engineer, it’s also important for me to understand functionality, feature, and how I can relate it to our own products.
Also, it’s comprehensive enough that our team can development, test, and even troubleshoot with just referencing with the documents, because the information is already available.
I appreciate that Maya has a dedicated Dev Forum! haha. I get to ask things I’m unsure from the docs I’ve read.
thank you for sharing @kuro.mias22. What specific sections of the documents do you usually look at first?
This is a good perspective @Cerie. Could you share further how your team utilizes API documentation?
We look at these documentations to consider the functional and integration testing we need to do on our platform. A good documentation helps us understand what’s expected from both the platform’s behaviors. We don’t want multiple back and forth and offline communications with multiple people, because of unclear information.
For me, a good technical documentation is one that tells a good story. Something that guides developers through the actual integration journey, from what to build first, what happens next and how all the pieces connect in real-world scenarios. It is not just a collection of APIs and parameters or a encyclopedic wiki 